I haven't received my order yet
- Where is my order?
- Why hasn’t my order arrived yet?
- My tracking reference isn’t working, what do I do?
- My tracking reference says my parcel has been delivered, but I still haven’t received it, what do I do?
- When will I receive my lampshade?
- My gift wrap isn’t included with the rest of my order, where is it?
- My international order tracking hasn’t updated for a while. Is my order definitely on its way?
- It’s been over 21 working days and my international order still hasn’t arrived, what do I do?
- My international order tracking shows that my parcel has been routed to Belgium, why is this?