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  1. Sophie Allport
  2. Returns & Exchanges
  3. My order has arrived damaged, incomplete, incorrect, or developed a fault

My order has arrived damaged, incomplete, incorrect, or developed a fault

  • My item was damaged or faulty on arrival, what do I do?
  • I have received an incorrect item in my recent order, what do I do?
  • I have received someone else's order, what do I do?
  • There is something missing from my order/my order is incomplete, what do I do?
  • My item has developed a fault, what do I do?
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