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  3. I have a question about placing my order

I have a question about placing my order

  • How do I place my order?
  • I’m having trouble logging into my account, can you help?
  • Can I place my order over the phone?
  • The website won’t let me place my order with delivery in a different country, what do I do?
  • My order is going to a gift recipient, can I remove prices to an invoice and include a gift message?
  • Do you offer a gift-wrapping service?
  • Can I request a fabric sample, prior to purchasing fabric?
  • I haven’t received my order confirmation email, what do I do?
  • I inputted my email address incorrectly on my order, can you correct it?
  • I have received an email to say there are items in my basket, but I thought I had successfully placed an order. Why is this?
Sophie Allport