I have a question about payment
- How can I pay for my order?
- My order has dropped to below £50 and now it’s charging me postage, is this correct?
- My credit or debit card was declined, what do I do?
- I’m not sure whether my order was placed successfully, can you check?
- I am having trouble ordering on your website, how can I place my order?
I have a question about using a promotional code
- I placed my order and forgot to use my discount code, can you apply it retrospectively?
- The item I purchased has recently been reduced in the sale, can you refund me the difference?
- Which products are excluded from using a discount code?
- Why won’t my discount work on sale items?
- Do you offer student or blue light discount?
- I can’t find my discount code, can you help?