We will always try to amend an order, however, we cannot guarantee that this is always possible. Once an order has reached our Packing Team, we are unable to amend the order. If you need to do so, please get in touch with us straight away. The quickest way to do this is by calling on 01778 560256, Monday to Friday 8am – 5pm, Saturday 9am - 5pm and Sunday 10am - 4pm.
If there is an outstanding balance to pay for an upgraded delivery service, our customer service team will process this over the phone.
Please note that we are unable to amend international orders once they are placed. We would therefore advise you to get in touch with us straight away to cancel the order, if the selected delivery time frame is going to take too long to arrive.