How many characters can I have? Can I pay for extra? November 26, 2020 17:19 Updated Our maximum character limit is 12. Unfortunately, we cannot accept any more characters than this. Related articles How long will my order take? Can I choose where the personalisation is placed on the product? Are there restriction on words or phrases I can choose? I bought an item from a stockist, can I return it to you? What products can I personalise?