I’m having trouble logging into my account, can you help? February 17, 2021 19:54 Updated Please get in touch with us at your earliest convenience, and we can send you a password reset. Related articles I inputted my email address incorrectly on my order, can you correct it? I have received an email to say there are items in my basket, but I thought I had successfully placed an order. Why is this? The website won’t let me place my order with delivery in a different country, what do I do? What is your returns policy? Can I place my order over the phone?