No, the contact of purchase is with the seller.
For all returns bought from stockists, including damaged or faulty items, please get in touch with the stockist you purchased from directly (make sure you have your original receipt or a bank statement as proof of purchase). They will let you know what their returns policy is and should be able to resolve any problems for you.
We can, however, provide contact information for the stockist so that you can get in touch with them. Please call us on 01778 560256 to speak to a Customer Experience Team member. We are open Monday to Friday 8:30am - 5pm and Saturday 9am - 5pm.