We do our very best to ensure efficiency and accuracy upon processing your order, but occasionally mistakes do happen. If you notice that we have made a mistake on your personalised order, please get in touch with us at your earliest convenience, or give us a call on 01778 560256 to speak to a member of our Customer Experience Team, Monday to Friday 8am - 5pm, Saturday 9am - 5pm and Sunday 10am - 4pm.