Which products are excluded from using a discount code? August 13, 2021 11:10 Updated Discount codes aren't valid on: Gift vouchers Sale items Greeting cards Service charge (personalisation is charged at £5 per item) They also can't be used on sale items or in conjunction with any other offer. Related articles What delivery options are available? How should I care for my fine bone china? What is your returns policy? I can’t find my discount code, can you help? Why won’t my discount work on sale items?